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Forum Discussion

JohnAus's avatar
JohnAus
Aspirant
Nov 15, 2019

AC750 WiFi range extender duplicate virtual MAC addresses

I have setup the extender to increase the range of my existing WiFi router.   The extender gives all devices that connect to the extender the same virtual MAC address. This address is the same as t...
JohnAus's avatar
JohnAus
Aspirant
Nov 15, 2019

Sorry, there was one mistake in what I wrote above: the virtual MAC address for the extender is not the same as it's actual MAC address (the first two characters are different).

 

However my original description of the main problem is correct: all connected devices are given the same virtual MAC address as the virtual MAC address of the extender itself.

 

Thank you.

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Nov 26, 2019

Hello JohnAus, 

 

The devices that are connected to the extender, are they able to go online? Also, would you mind telling me if you have address reservation enabled on your router and the model number of your router?

 

Thanks,

Christian 

  • JohnAus's avatar
    JohnAus
    Aspirant
    Nov 27, 2019

    Hi Christian. Thanks for replying to my question.

    Yes, all the devices are able to go online. 

    My router is a Netgear D7000v2.

    By address reservation do you mean static/reserved IP addresses? If so, no the router assigns addresses via DHCP

    One extra complication that I have not mentioned so far is that the WiFi network that the extender connects to is provided by a KoalaSafe Dome device. https://koalasafe.com/dome.html

    This is a device that plugs into the router and provides it's own wireless network. The extender then provides extra coverage for this wireless network.

    According to this page, the EX6100v2 should be compatible with my KoalaSafe device. http://discuss.koalasafe.com/t/extenders-that-work-with-koalasafe/283

    Any more questions, please let me know.

    Thank you

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Dec 04, 2019

      Hi JohnAus, 


      Thanks for getting back! I'd like for our support team to reach out to you for further investigation. Would you mind sending me a private message with your contact info and serial number. 

       

      Thanks!

      Christian 

      • JohnAus's avatar
        JohnAus
        Aspirant
        Dec 05, 2019

        Hi Christian. I've just sent you a private message.

         

        Thanks

         

        John

  • Mciv's avatar
    Mciv
    Aspirant
    Apr 15, 2020

    I have the same issue. All devices connected to the extender have one of two virtual MAC addresses. I'm trying to use parental controls and MAC filtering from the Linksys router but since I can only filter one address it limits the overall usefulness. Does the 6100 generate a separate virtual MAC for each device or should each device have the same virtual MAC?