Forum Discussion

Aspirant

Nov 15, 2019

AC750 WiFi range extender duplicate virtual MAC addresses

I have setup the extender to increase the range of my existing WiFi router. The extender gives all devices that connect to the extender the same virtual MAC address. This address is the same as t...

Christian_R

NETGEAR Employee Retired

Nov 26, 2019

Hello JohnAus,

The devices that are connected to the extender, are they able to go online? Also, would you mind telling me if you have address reservation enabled on your router and the model number of your router?

Thanks,

Christian

JohnAus

Aspirant

Nov 27, 2019

Hi Christian. Thanks for replying to my question.

Yes, all the devices are able to go online.

My router is a Netgear D7000v2.

By address reservation do you mean static/reserved IP addresses? If so, no the router assigns addresses via DHCP

One extra complication that I have not mentioned so far is that the WiFi network that the extender connects to is provided by a KoalaSafe Dome device. https://koalasafe.com/dome.html

This is a device that plugs into the router and provides it's own wireless network. The extender then provides extra coverage for this wireless network.

According to this page, the EX6100v2 should be compatible with my KoalaSafe device. http://discuss.koalasafe.com/t/extenders-that-work-with-koalasafe/283

Any more questions, please let me know.

Thank you

Christian_R
NETGEAR Employee Retired
Dec 04, 2019
Hi JohnAus,

Thanks for getting back! I'd like for our support team to reach out to you for further investigation. Would you mind sending me a private message with your contact info and serial number.

Thanks!

Christian
- JohnAus
  Aspirant
  Dec 05, 2019
  Hi Christian. I've just sent you a private message.
  
  Thanks
  
  John