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Forum Discussion
ac8000 flashing red light
Flashing red power light - purchased from Amazon 9 months ago - impossible to return anything on Amazon - called netgear but they immediately hang up when i got to no1 in queue - which took 45 minut...
Hmm that means nothing to me sorry - sounds like something way above my pay grade - try to return product as suggested and guess what ' "please call - we're ready to help" - doh no you arent....i just want it replaced - its bust and within 12 months - i didnt purchase it from netgear but Amazon and that is who my contract is with as a Consumer - why are these things sooo difficult..
nickw310771 wrote:Hmm that means nothing to me sorry - sounds like something way above my pay grade ----Its fairly easy to do and there's a pretty simple walk through video and instructions. 10 minutes of your time might save you a lot versus waiting on hold/returning. And its not like you can break it more :) try to return product as suggested and guess what ' "please call - we're ready to help" - doh no you arent.-------have you seen the notices on all the forums? The call center is overwhelmed due to a ton of people having to work from home as well as sickness/their own work from home situation. Again, taking the time to try tftp might be worth it. ...i just want it replaced - its bust and within 12 months - i didnt purchase it from netgear but Amazon and that is who my contract is with as a Consumer - why are these things sooo difficult..-----Again, the current global situation has something to do with it.