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Forum Discussion
After Firmware update Router not booting no WiFi LEDs
Today when I login to router ex6200 page I noticed there is new update so I read the release notes and choosed to update router firmware. Update process started smooth and it did download and updae upto 99.9% and then stuck for 5min and then blank page I opened another browser to connect to router IP but the same no access to Router anymore. At this point only Netgear logo white light is on and all other LEDs such as WiFi 2Ghz and 5Ghz remained off. After 15min wait I did power on/off and nothing changed so far; I cannot access router and there is no WiFi LED's ON. Would you please suggest me what I should do now?
2 Replies
Hi hawx,
Please see the following article on how to reinstall the firmware:
You can download the firmware zip file here:
http://support.netgear.com/product/EX6200
then unzip the chk file and upload it to your EX6200
On 2nd reboot I noticed there is SSID of 2.4Ghz band visible and I couldn't able to connect. Next day I put the router near PC and after power up strong signal observed. I got connected successfully and then noticed UI has changed its mean new firmware is already working on it. Upon connection router admin page was asking for configuration and I did all those steps like I did long before. After all configuration router re-booted and both band radio started to work and I can see both SSID available to connect. Initially it seems like FW update failed and has to do some trick to get control on this router again. But actually FW update procedure washed the entire memory of Router. And router forgot almost all settings. Though thanks a lot for your help !
