All lights on

Question

Have had AC1900 for 13 months and has worked well. We had a wind storm 2 nights ago that caused power interruption. When power came back on all lights on mesh extender were lit. Tried factory reset but nothing. Is the extender fried?&nbsp;

plemans · Answer

When you reset, did you push and hold reset while powered on until the lights changed?&nbsp;
Are you able to hardwire into the extender and access it?&nbsp;

lindacam · Answer

I did push and hold for probably 10-15 seconds and the lights did nothing. I can turn the extender on and off but other lights do not ever change. I have not tried direct connect. I will try that. Thank you.&nbsp;

plemans · Answer

You can try recoving it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash

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All lights on

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