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Harry63's avatar
Harry63
Aspirant
Mar 06, 2020

Arlo basestation disables 2.4ghz band on ex8000 as access point

Somewhat weird but worth mentioning. On 2 different routers the Arlo basestation 4500 did not function when then 2.4ghz was disabled on the routers. When connected on my netgear ex8000 (as accesspoin...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 11, 2020

Hi Harry63, what is the firmware version of the EX8000? Does the issue persist if you have the base station wired to the main router? Also, have you tried setting up the EX8000 in extender mode?

 

Dexter

  • Harry63's avatar
    Harry63
    Aspirant
    Mar 12, 2020

    Hello Dexter,

    Here are my specifications:

    Router EX8000, Firmwareversion: V1.0.1.206
    Arlo Basestaion VMB4500r2, firmware 1.15.01_3092_d878851

     

    I have not tested in Extender mode, this is not an issue for me.

     

    Regards,

    Harry

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Mar 23, 2020

      Hi Harry, the EX8000 is an extender and not a router.

       

      NETGEAR Team

      • Harry63's avatar
        Harry63
        Aspirant
        Mar 24, 2020
        The ex8000 is setup as an access-point. I now have two ex8000 as access points. All works fine but on both the basestaiton disables the 2.4ghz band