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Harry63's avatar
Harry63
Aspirant
Mar 06, 2020

Arlo basestation disables 2.4ghz band on ex8000 as access point

Somewhat weird but worth mentioning. On 2 different routers the Arlo basestation 4500 did not function when then 2.4ghz was disabled on the routers. When connected on my netgear ex8000 (as accesspoin...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 11, 2020

Hi Harry63, what is the firmware version of the EX8000? Does the issue persist if you have the base station wired to the main router? Also, have you tried setting up the EX8000 in extender mode?

 

Dexter

Harry63's avatar
Harry63
Aspirant
Mar 12, 2020

Hello Dexter,

Here are my specifications:

Router EX8000, Firmwareversion: V1.0.1.206
Arlo Basestaion VMB4500r2, firmware 1.15.01_3092_d878851

 

I have not tested in Extender mode, this is not an issue for me.

 

Regards,

Harry

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Mar 23, 2020

    Hi Harry, the EX8000 is an extender and not a router.

     

    NETGEAR Team

    • Harry63's avatar
      Harry63
      Aspirant
      Mar 24, 2020
      The ex8000 is setup as an access-point. I now have two ex8000 as access points. All works fine but on both the basestaiton disables the 2.4ghz band
      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator
        Mar 30, 2020

        Hi Harry, that is quite unusual, does the issue persist if you have the base stations wired to the main router?

         

        Dexter