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Forum Discussion
Flgal7
Dec 08, 2020Initiate
AX1800 4-Stream WiFi Mesh Extender-EAX20
I purchased my unit on Friday December 4/2020 and received it in yesterday's mail. The box did not contain a quick start guide or the power adaptor. I am looking for access to optaining the missing p...
- Dec 08, 2020
This is the community support forum. Where members of the public try to help out.
Your best options?
1. support (which you've done)
2. return/exchange it from where you got it.
the install guide can be found at the support site. go to netgear.com/support/ type in your model number and it takes you to guides, firmware, and manuals.
plemans
Dec 08, 2020Guru - Experienced User
This is the community support forum. Where members of the public try to help out.
Your best options?
1. support (which you've done)
2. return/exchange it from where you got it.
the install guide can be found at the support site. go to netgear.com/support/ type in your model number and it takes you to guides, firmware, and manuals.
Flgal7
Dec 10, 2020Initiate
Thank you. I tried both your solutions. The reason I came to Netgear for assistance is I was hoping they had a parts department. I am returning the first one to Amazon where I purchased it. Yesterday I purchased the same model directly from Netgear and go from there.
- plemansDec 10, 2020Guru - Experienced User
They don't. Sadly most replacement power supplies come from amazon/ebay