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Forum Discussion
Simula
Oct 09, 2023Tutor
AX1800 (EAX20)'s 5GHz does not work for Ethernet nor Mobile.
As one can see, I have set the ethernet to 2.4GHz. If I set this setting to 5GHz however, the computer that is connected to the Extender via Lan-cable just ceases to connect to the Internet. Changing...
- Oct 10, 2023
Did you set it up using the push button WPS option?
If so, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMkTry that option. I've seen wps coded poorly and cause issues.
plemans
Oct 10, 2023Guru - Experienced User
got a screen snip of the status page?
- SimulaOct 10, 2023TutorNot rn. Not home. But everything's fine according to the status pave. It's just that 5ghz doesn't offer any internet ( I can still connect )
- plemansOct 10, 2023Guru - Experienced User
Did you set it up using the push button WPS option?
If so, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMkTry that option. I've seen wps coded poorly and cause issues.
- SimulaOct 10, 2023TutorI'll mark this as answer, thanks king, but ive already gotten a replacement on the way.