NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
britman98
Jan 24, 2023Guide
AX1800 wifi mesh extender ethernet ports
Just purchased the AX1800 (EA20) which I have setup and appears to be working fine! My issue is the ethernet ports don't appear to be working, is there a setting I need to check? I have set up this ...
plemans
Jan 25, 2023Guru - Experienced User
Have you tried setting it up using the installation assistant and not the app or wps?
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
britman98
Jan 26, 2023Guide
I finally figured it out, turned off “smart connect”. Went through setup again and they were working!
Thanks again!
Thanks again!
- plemansJan 26, 2023Guru - Experienced User
I'm glad it works but you shouldn't need to turn off smart connect for it to work. It should work with it enabled.
If you're still within your 90 days of free support window, you could contact netgear. Maybe theres a different firmware for it.
What actual version are you on?
- britman98Jan 26, 2023Guide
I agree, I'm just happy they work.
- creastysompJan 31, 2023Initiate
I finally figured it out, turned off “smart connect”. Went through setup again and they were working!