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Forum Discussion
broglet
Apr 01, 2022Star
cannot access WN2000RPT setup wizard from Windows 10 pc
It was working perfectly until today then suddenly it stopped connecting to my router. My phone connects to the WN2000RPT but it says "connected no internet". My phone connects to my router with go...
- Apr 02, 2022
that's not correct. When you're setting up the extender, the device you're using to set it up with (the pc) should ONLY be connected to the extender. either via wifi or ethernet. It should not be connected to the router or it defaults back to that connection.
broglet
Apr 02, 2022Star
My PC is connected to my router by ethernet cable and I am connected to the internet. Is that not correct?
plemans
Apr 02, 2022Guru - Experienced User
that's not correct. When you're setting up the extender, the device you're using to set it up with (the pc) should ONLY be connected to the extender. either via wifi or ethernet. It should not be connected to the router or it defaults back to that connection.
- brogletApr 02, 2022Star
many thanks plemans - did it say that somewhere? if so I must have missed it!!!
I'll try again later and then get back to you
- brogletApr 02, 2022Star
many thanks plemans
all is well again!! without you I was lost and about to consign my extender to the scrapyard!
best wishes
brian
- plemansApr 02, 2022Guru - Experienced User
Glad you got it working!