NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cannot connect my Netgear EAX12 extender to my Netgear RAX10 router.
The router and extender are both new. I’ve tried setting up the extender per the manual and the Netgear_ext does not show up in my available networks to connect to. I’ve also connected my extender to my router with Ethernet line with no success. When I tried using network map with the Nighthawk router app to manage the extender and my router password is not recognized when I try using the app.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
- It is a modem only.
DPC3216-VCM-K9 DOCSIS 3.0 16x4 Cable Modem