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Forum Discussion
Solved
Cannot connect my new Nighthawk X4 AC2200 WiFi Mesh Extender to my router
Model EX7300v2 I am not super technical, but normally I am pretty good with most things. I have just purchased this new WifFi Mesh Extender to replace a rather old range extender that had packed...
What router are you connecting it to?
I'd highly recommend using the installation assistant.
What I'd do is start over. Factory reset it by pushing and holding reset for 7-15 seconds while its powered on.
the lights should flash/change when you've held it long enough. Then follow the installation assistant guide.
here's a video of how: https://www.youtube.com/watch?v=yJVklshxBMk
If that doesn't work, new devices come with 90 days of free support.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.
What router are you connecting it to?
I'd highly recommend using the installation assistant.
What I'd do is start over. Factory reset it by pushing and holding reset for 7-15 seconds while its powered on.
the lights should flash/change when you've held it long enough. Then follow the installation assistant guide.
here's a video of how: https://www.youtube.com/watch?v=yJVklshxBMk
If that doesn't work, new devices come with 90 days of free support.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.