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Forum Discussion

jeffreyctf's avatar
jeffreyctf
Follower
Aug 02, 2020

Cannot connect RAX40 with extender EAX20

Hi all,   i just purchased the wifi extender EAX20, aim to improve the coverage of my router RAX40   I cannot setup the connection between them by mobile app, as it keep saying that my wifi passw...
silveronetrx's avatar
silveronetrx
Aspirant
Aug 06, 2020

I also have this same problem. Has anyone tried to downgrade the firmware and confirmed that it solves the problem?

  • JCdeB's avatar
    JCdeB
    Aspirant
    Aug 07, 2020
    Sorry to spam this thread; I was researching to buy the exact same set of equipment - RAX40 with extender EAX20.

    Apologies for some basic questions: are these compatible and is my (poor) understanding correct that the range extender can be set up to boost the signal of the modem wireless/ you don’t have to feed the range extender with a wired network feed?
    • silveronetrx's avatar
      silveronetrx
      Aspirant
      Aug 08, 2020
      Hi,

      Yes you are correct. This extends your wireless without the need for a cable. As for the comparability, yes they are comparable as long as the RAX40 router is not on the latest firmware. This seems to be due to a bug in the latest firmware.

      The EAX20 can be on the latest firmware however. Hopefully the RAX40 firmware is fixed in the next release
  • MarichalEric's avatar
    MarichalEric
    Initiate
    Aug 08, 2020
    Yes. Once you downgrade your RAX40 router to firmware 1.0.3.64, the extender will be begin to function if you had already set it up. If you haven’t set up your extender yet it will function and not give you the “wrong password” error. It works!
  • hugodelp's avatar
    hugodelp
    Tutor
    Jan 31, 2021
    Yes it work
    • hugodelp's avatar
      hugodelp
      Tutor
      Feb 17, 2021
      Solved now thanks to eax20 update firmware
      • silveronetrx's avatar
        silveronetrx
        Aspirant
        Feb 18, 2021
        It only took Netgear 6 months to release a fixed firmware! I sold this router and extender to some poor soul, but I did warn them of the problems I had before the sale, and I sold it to them for cheap.

        I ended up buying 2 Asus wifi 6 routers and used the second one as an Asus AI mesh wifi node. Best decision ever in my opinion. No more broken firmware or daily rebooting of the equipment because it just decided to stop working for no reason. Will never buy NetGear again.