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Forum Discussion
Cannot connect to internet with AC1200 Wifi extender
Why does the Netgear support have to be such a nightmare. It says there is 24/7 support, but when you go to the support section in Netgear (after already being registered with Netgear, it sends you ...
so just to clarify. There's 4 led's on the front. They are all green?
On the side there's an access point, extender mode switch. Which mode are you setup in?
If you do a wireless scan you can see your extenders wireless?
What firmware is the extender on?
What router is it connected back to ? Firmware on the router?
- Left left led is not lighted. On the setup screen, it said everything is connected. I don’t know what firmware I have (just what it came with). I’m not sure how to check that. I’m on a Spectrum network and router but I don’t know what firmware it has either
so you're router link led isn't linked. This led tells us you're not connected back to the router/getting an ip address for the extender..
Again what is the switch on the side set to? If you have it set to access point and a computer hooked to the extender, its trying to get an IP address from the computer and not provide one to the computer. Check this.
If it is set on extender mode, then you need to redo the setup process as its not connected back to the router. I'll link to your support site. There's 2 versions of this device. if you look at the back at the model number and it ends with v2, thats your version. If its just ex6150 then its model 1. Look through the manual a bit. It already has FAQ in the back with troubleshooting.
- It is version 2. I’m not sure how to select a specific IP address for the extended. I did the setup again and it finds the router and shows the router connection on the setup screen. I’m not sure why it is not connected on the extender