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Forum Discussion
mycroft47
May 20, 2020Aspirant
Cannot setup a new EX2700 N300 WiFi Range Extender
I have just purchased an EX2700 and am attempting to set it up. I'm accessing the device from a MacBook Pro with OS 10.12.6 (Sierra) and I've used both Safari and Firefox browsers. My router does...
plemans
May 21, 2020Guru - Experienced User
A couple things to try?
1. check if you have any autofill or password managers. They're great at over writing login/passwords.
2. the login info is case sensitive as well as sensitive to spaces.
3. try to avoid special characters in the login/password
4. Try using a pc if you've got one.
5. also try going through the setup with the laptop directly connected to the extender. just make sure to disable the wireless on the laptop so it isn't defaulting back to wireless.
what firmware is the extender on?
1. check if you have any autofill or password managers. They're great at over writing login/passwords.
2. the login info is case sensitive as well as sensitive to spaces.
3. try to avoid special characters in the login/password
4. Try using a pc if you've got one.
5. also try going through the setup with the laptop directly connected to the extender. just make sure to disable the wireless on the laptop so it isn't defaulting back to wireless.
what firmware is the extender on?