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Forum Discussion
Can't add devices to Nighthawk X6 Wifi Mesh Extender
Hello Please could someone tell me how to add devices to my Netgear Wifi Extender. Out of a possible 12 or so in the house, on 3 have connected after set-up. Name used is the same as my Wifi, but th...
The EX7700 is a mesh extender. If you set it up using the mesh function it relies on the device's (phone/tablet/etc) own roaming protocol to tell it when to roam. The router and extender themselves don't switch devices between them.
https://kb.netgear.com/000045269/What-is-Smart-Roaming-on-my-Nighthawk-Mesh-WiFi-Range-Extender
Thanks both. I called Netgear Support and believe it or not, simply not ticking 'Enable One WiFi Name' did the trick. I don't know why, but that worked!