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Can't complete create an admin account!
I've been having nothing but problems with my extender so I did a factory reset. Once done, I logged into my extender to start a new admin account, HOWEVER, when I put in my username and password (tw...
Hi SAG1, it is possible that the device was not successfully reset to factory defaults. Please make sure that you have completed the reset so that it clears out the previous login settings.
Dexter
Thanks for the reply.
I retried it the next day and it went through without a hitch. Odd?
The only problem is the extender is still not doing what I want. I have two Access Point wifi routers at opposit ends of my home (will call them Main and Basement) and I was trying to get the extender to connect to the Basement AP to extend the signal in that area, but no matter what I did the extender refused to connect to the Basement AP and would only connect to the Main AP, even though I would reset the extender and re-do the settings while next to the Basement AP.
Unless there is something I'm doing wrong, I give up and will look for a different mesh extender to see if I can get it to connect to the Basement AP.
Thanks again for your help.
Hi SAG1, thanks for the update. Do you have other wireless devices that can connect to the Basement AP using the same wireless settings (SSID and password)? Also, make sure that you do not have any access control setting enabled (ie MAC filtering) on any of the access points if that's an available feature. What error message are you getting during setup?
Dexter
To answer your question. Yes all my security cameras in range, connect with no issue to the Basement AP and as I move around in my home, my cell phone will switch from Main to Basement with no issues. And yes, I have just two networks, running on each AP. Regular and Guest. Both AP's have the same SSID names and passwords for each network.
I set up the Netgear Extender to broadcast the Guest network (2.4 & 5g) and seems to help with expanding the coverage but since it refuses to connect to the Basement AP which is much much closer, the signal coming from the Extender is not as good.
I've reset the extender several time but with no luck.
As far as error messages during Extender setup...there are none other than not allowing me to continue that one time I tried a reset.
It's very frustrating, considering the cost of this exten
Hi SAG1, thanks for responding. You can try turning off the other AP if that is an option before setting up the extender and make sure that it only connects to the basement AP. Also, what firmware version is the extender?
Dexter
That's a good idea.
I will try that to see if I can get the extender to stop connecting to the main AP.
As for the firware...I don't know without going through a lot of troubles getting it to connect to mywifiext, but I do know that I updated it about 2 months ago.
Hi SAG1, thanks for the clarification. In any scenario, were you able to confirm if the extender shows up on the main TP-Link router's attached device list? Does turning the main AP on introduce any issue (other than the extender not showing up on either the main AP or basement AP)? As what you've mentioned, the two security cameras did appear to be connected and online. You can also try accessing http://mywifiext.local to check if the security cameras appear as connected devices to the extender.
Dexter
Dexter:
After weeks of having this issue, I was able to get the wifi router support to uncover the problem. Apparently there is a setting in the router that was conflicting with the extender and not letting it connect to the AP that I wanted it to connect to.
After disabling this setting, the Extender is now (so far) connecting to the correct AP.
Thanks to you and all who offered assistance.
SG