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Forum Discussion
jrgo1978
Mar 03, 2023Guide
Can't connect my iPhone to Wifi extender EX8000
Hi everyone I can connect to my AC3000 Wifi Mesh Extender (model EX8000) with my Windows based laptops and have great Wifi/internet signal, no issues at all. However, I have no wifi/no internet serv...
plemans
Mar 03, 2023Guru - Experienced User
tough to find anything on that router that I can read 🙂
You can try downgrading the firmware. Maybe something in the update caused issues with apple
jrgo1978
Mar 03, 2023Guide
Yep, can't read those symbols either!
I had the idea the firmware update was fixed, so could you please tell me how I can go back to the previous firmware? Thanks again!
- plemansMar 04, 2023Guru - Experienced User
On the support site for your device, you click downloads and then click on "view previous versions".
From there you can download the older firmware. From there follow the manual firmware update process but use the older firmware.
EX8000 | Nighthawk WiFi Range Extender | NETGEAR Support
- jrgo1978Mar 04, 2023GuideThank you so much!
I tried with 4 or 5 different older versions but neither work; at least I can continue using it with my Windows based devices.
Hopefully Netgear releases a new firmware that fixes this issue.
Thanks again!- plemansMar 04, 2023Guru - Experienced User
Tried factory resetting it and reinstalling?
Or going into the apple devices and forgetting the network?