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Forum Discussion
Can't connect to EX6400 after getting green light from new router
Got a new router. It's working fine. Set up the extender by router, got the green light, then put back into place and got the green light but when I tried to connect my devices, it does not work. The...
1. what router do you have?
2. what firmware is on the extender?
3. I take it you installed it using the WPS method of install? If so, factory reset the extender (push and hold reset for 7-15 seconds while powered on) then install the extender using the installation assistant and NOT wps.