NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't get EX3700/AC750 to extend WiFi
I just bought the AC750 wifi extender and spent over 5 hours trying to set it up. First I attempted to use the WPS method, but the WPS LED on the extender never connected and never really made a conn...
1. What router are you connecting it to?
2. you're not hardwiring the extender into the router, correct? (in extender mode it shouldn't be hardwired into the router)
3. what firmware is on the extender?
The router is an Arris TG1682G, and the extender only has a download port, from what the instructions tell me you can only send data out of it to a device and not into it. I'm not entirely sure what the firmware is on it, and I don't know what firmware it has. I don't think I'd be able to update it anyway because it won't connect to the internet.
managed to get the Firmware version: it's V1.0.0.88_1.0.58
1. a couple versions behind on firmware. https://www.netgear.com/support/product/ex3700
2. You didn't answer if its was hardwired into the router. It does have both extender mode and access point mode. if you're hardwiring it into the router, then you need to set it up in access point mode. If you're leaving it wireless, then set it up in extender mode.