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Forum Discussion
Can't get extension WiFi to recognise my WiFi password
I have turned it on, moved it away, then further away, all lights are on. When I look at my phone it comes up with the 2 WiFi extension options. I choose one/either and it asks for my WiFi password so...
vcx1 wrote:
I have turned it on, moved it away, then further away, all lights are on. When I look at my phone it comes up with the 2 WiFi extension options. I choose one/either and it asks for my WiFi password so I enter the 16 digit code, same as for my WiFi and it says password incorrect. I promise I have typed it correctly! What have I done wrong??
Which "password" are you using?
The wifi and the router have different passwords.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.