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Forum Discussion
vcx1
Dec 15, 2021Aspirant
Can't get extension WiFi to recognise my WiFi password
I have turned it on, moved it away, then further away, all lights are on. When I look at my phone it comes up with the 2 WiFi extension options. I choose one/either and it asks for my WiFi password so...
plemans
Dec 15, 2021Guru - Experienced User
What router are you connecting it to?
Did you set it up using wps?
If so, factory reset the extender and install it using the installation assistant and not wps.
Wps can sometimes get coded different (or poortly) and not connect right. So try it using the installation assistant.
vcx1
Dec 16, 2021Aspirant
I have a router from Vodafone. It has a password on the bottom..I don't have any other password. I have tried the WPS way and the assistant but I just get stuck when I get to the password. On the Extender there is a PIN. Is it this??