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Forum Discussion
JuiceJockey
Jul 04, 2023Follower
Can't log into ex3700 AP
I have my EX3700 set in AP mode and it is working fine. However I can not get the access screen anymore to log into the AP.
It has a different SSID from the main router and I have my laptop connected to the AP but its not working. If I try and use www.Mywifiext.com it says I am not connected to the Internet but of course I am. I checked the IP address in the main router for the AP and it shows 192.168.0.165 but that does not work either. I have tired clearing browers and different web browsers with no luck. Any suggestions? I really would hate to do a factory reset as my security cameras are linked to this AP and I would have to remove them all and do a new camera install if I delete the stored info.
1 Reply
- DexterJBNETGEAR Moderator
Hi JuiceJockey , you can always reach our support team via the link below if you need any technical assistance with your NETGEAR device.
https://www.netgear.com/about/contact-us/
You can also call the number below.
1-888-NETGEAR (1-888-6384327)
Dexter
NETGEAR Team