NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

TeresaK's avatar
TeresaK
Follower
Sep 16, 2023
Solved

Can't make ex3700 extender to work with T-Mobile home internet

 I just got the T-mobile home internet gateway router box, within a minute I can connect my cell, tv , tablet to this gateway. When I tried to reset the ex3700 extender to connect to this router, then I can't bring up the new extender setup page or ping to 192.168.1.250. please help!

  • Carefully follow the NETGEAR AC750 WiF Range Extender Model EX3700 User Manual on p.38 on how to use the Factory Reset button to return the extender to factory default settings: 

     

    Once the system is restarted, follow the "Install the WiFi Extender" steps lined-out in the Getting Started section, beginning from p.10 in the above manual.

     

    Chime back if something is unclear. 

1 Reply

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Carefully follow the NETGEAR AC750 WiF Range Extender Model EX3700 User Manual on p.38 on how to use the Factory Reset button to return the extender to factory default settings: 

     

    Once the system is restarted, follow the "Install the WiFi Extender" steps lined-out in the Getting Started section, beginning from p.10 in the above manual.

     

    Chime back if something is unclear.