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jjwilde79's avatar
jjwilde79
Follower
Aug 12, 2024

Change Router

I just got a new router today so we have a different router name and also password. I cannot figure out if I need to or how to update the Wi-Fi extender. And the instructions it states to go to your Wi-Fi settings and click on the rotor name but there is no router name in my Wi-Fi settings. Do I need to figure out how to put the new password in for the extender or does it automatically just do it on itself?

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    1. what router do you have? 

    2. what extender do you have? 

    3. If you changed routers, factory reset and extender and reinstall it. 
    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 
    Here's a video of how to use the assistant. 
    https://www.youtube.com/watch?v=yJVklshxBMk