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Forum Discussion
Channel connectivity issues
I have been having some connection issues with my extender ever since I replaced and upgraded my modem from AT&T to fiber optic. Now, it connects to WiFi, but the channels won't connect, that being ...
Thanks for your response. The router that AT&T installed is a BGW320. The firmware is V1.0.1.76_1.0.80. I have performed the factory reset numerous times but I will uncheck the 2.4GHz box this time and try that. Thanks again.
Tried the reset but still not working.
Whats it showing on the connections page status? (it'll show backhaul/fronthaul connection info)
Are you getting an error?
Are you using the one wifi feature? Or smart connect?
I'm using the Smart connect and also apply directly on the 2.4GHz channel, I'm not sure what you mean by Wifi feature. As far as status, it says I'm am connected but the channels are not. I don't get any errors at all. What I have noticed since you told me to deselect the 2.4 channel is I can now change to different channels under that category. Tried doing that and it didn't help.
pquebodeaux wrote:
I'm using the Smart connect and also apply directly on the 2.4GHz channel, I'm not sure what you mean by Wifi feature.---The one wifi feature is its mesh functions. As far as status, it says I'm am connected but the channels are not. ----a screensnip helps more than what you wrote. I'm not sure if you're talking about the connection to router or devices. Its why photos help more and was why I asked about them. I don't get any errors at all. What I have noticed since you told me to deselect the 2.4 channel is I can now change to different channels under that category. Tried doing that and it didn't help.
