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Forum Discussion
knute97
Apr 21, 2021Aspirant
Confused
Hi, Just installed my AX8 as a range extender and am confused about the status indications. When I run the Netgear status program , I see that the signal btwn the modem and router is green fo...
- Apr 22, 2021
When you're using it in mesh mode (one wifi), its your device (phone/tablet/laptop) that decides when to roam between the 2.
You can disable the one wifi function if you'd like.
knute97
Apr 21, 2021Aspirant
It is connected to Optimum's Sagemcom F@st 5260 router. I set the extender up using the installation assistant.
I wanted to try changing channels, but the Optimum router dashboard does't seem to have the ability to make the change. Am going to investigate this item further with Optimum.
Bottom line, with the WiFi Router link icon red while the 2.4 and 5.0GHz icons are white, am I connected?
plemans
Apr 21, 2021Guru - Experienced User
Log into the extender and take screen snip of the status page. That shows us the connection info.
- knute97Apr 22, 2021Aspirant
I moved the extender away from the router and placed it in another location. Initially, the WiFi channels were green for both channels, but after a while the 5 GHz channel turned red on the status screen.
On the extender, the WiFi icon is red and the 2.4 and 5 GHz icons are white. Also, using the Xirrus WiFi inspector, I am showing 100% signal strength for both the router and the extender.
So, am I connected? And what does the green 2.4 and 5GHz diagram, which shows "(no connection)", mean?
- plemansApr 22, 2021Guru - Experienced User
how far from the router are you and whats in the way?
You're 2.4ghz band penetrates more materials and further than 5ghz.
when the 2.4ghz is that reduced and you're 5ghz is that low it tends to indicate you're either to far away or have materials blocking the signal.
Your signal should only be 100% if you're standing right next to the router/extender. If you're showing 100% on both router and extender at the same time, I wouldn't be trusting that scanning app.
the "no connection" simply means you don't have a device connected to the extender.
- knute97Apr 22, 2021Aspirant
Thanks for the reply.
If the extender has the same id as the router, how do I connect to the extender?