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Forum Discussion
Connecting EX7500 With Telstra modem Arcadyan LH1000 - No internet
Hi I have tried for a month to solve this problem, looking at forums etc and I am havong no luck. When I successfully connect the 7500 to the Telstra modem, the correct lights are blue and a...
2 things to try.
1. setup a static ip address in the telstra router for the extender. Maybe its not reassigning an IP address when the lease expires.
2. try downgrading the firmware on the extender a version or 2. sometimes the latest versions can introduce bugs.
Check if MAC filtering mode isn't enabled. I found this manual : https://www.letsbemates.com.au/mate/wp-content/uploads/2020/11/Telstra-Smart-Modem-Gen-2-LH1000-User-Manual.pdf Page 25/55. Try also adding the MAC address of your extender to the whitelist. But I am more thinking about a firmware problem. There seems also to be a booster function, might be reserved for proprietary boosters (extenders) of Telstra (page 47/55). Also when you receive an IP address which isn't in the same subnet you will not get internet access either.