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Forum Discussion
CappedOmnivore
Nov 03, 2022Tutor
Connection issue with EX6150v2 range extender
I am actually having 2 separate issues but I believe they are connected. I use a Netgear EX6150v2 range extender in my home. Sometime ago an issue arose where even when I turn it on, it will connect ...
michaelkenward
Nov 03, 2022Guru - Experienced User
CappedOmnivore wrote:
I am actually having 2 separate issues but I believe they are connected. I use a Netgear EX6150v2 range extender in my home. Sometime ago an issue arose where even when I turn it on, it will connect to my home network but it won't actually work as intended...
What happens when you try? Any useful error messages?
.... when I try to switch over to that extender, I put my credentials in and I get this an error that reads "Logon timed out, please try again. If this issue persists, try rebooting your device". I have rebooted, reinstalled, wiped caches on the app, even factory reset the extender and nothing seems to have fixed it.
There's a problem with the latest version of the Nighthawk app. (I assume that this is what you are using.) Lots of discussions around here with the same symptoms.
Here's one:
Logon Timed Out, Please Try Again. If issue is per... - NETGEAR Communities
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
You might like to search there for messages related to your problem.
- CappedOmnivoreNov 06, 2022Tutor
What happens when you try? Any useful error messages?
No, no useful message. I just get the error message ""Logon timed out, please try again. If this issue persists, try rebooting your device".
I am using the nighthawk app, yes.
- michaelkenwardNov 06, 2022Guru - Experienced User
CappedOmnivore wrote:
No, no useful message. I just get the error message ""Logon timed out, please try again. If this issue persists, try rebooting your device".
I am using the nighthawk app, yes.
That error is all over the place following a botched update to the Nighthawk app.
Try using the browser graphical user interface (GUI) or some other way to get in.
The Nighthawk app is frustrating many different operations at the moment.