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Culvennan12's avatar
Culvennan12
Aspirant
Mar 05, 2020
Solved

Connectivity Nighthawk EX 7300

My extender will not accept the network security key when I am attempting to connect my laptop. When I address the available channels on the drop down menu I see" Netgear 54" and not "Netgear ext" t...
  • schumaku's avatar
    Mar 05, 2020

    Newer Netgear devices come with randomly generated default SSIDs - both the default SSID and PSK (wireless/network security key) are printed on the label. Doubt somewhat that there is a space in the default SSID. Before it was e.g. NETGEAR_EXT ... this is what is in the curent extender user manuals, too. You might want to factory reset your extender in case it was connected/linked to another network, and restart the config from scratch.