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Forum Discussion
correct password but unable to join network EX7000
I recently installed a new router and reset my netgear night hawk ex7000. Connected the night hawk to the new router using wps. The night hawk is showing two ext networks. One being a 2gext and the o...
What router are you connecting it to?
I'm connecting to a new router that centurylink provided to me(at my expense). On the router there is no name brand it just has the centurylink name and logo on the bottom. The router has a serial number, mac, model number and all that. Centurylink contacted me and told me the router that i'm using is going bad so I need to upgrade to a newer router. The first router they provided to me also had centurylink name and logo on it. The netgear nighthawk ac1900 model: ex7000 connected to the first router with wps easy and fast. So ever since centurylink told me to upgrade to the new router the nighthawk ac1900 model: ex7000 will connect to the new router but I can only use the 5gext and not the 2gext. I dont know if that info will help but there is no name brand on the router just centrurylink.
blakegriggs81 wrote:
So ever since centurylink told me to upgrade to the new router the nighthawk ac1900 model: ex7000 will connect to the new router but I can only use the 5gext and not the 2gext.
If you have put a different router in front of the extender, have you reset the ex7000 and set it up "as new"?
Maybe it remembers some dodgy setting from the past.
You said you did that, but it might be worth trying again. This time, as plemans suggested, try going in without using WPS.
I'm connecting to a new router that centurylink provided to me(at my expense). On the router there is no name brand it just has the centurylink name and logo on the bottom. The router has a serial number, mac, model number and all that.
Why do ISPs go put of their way to make life difficult for customers?
Another thought. You said earlier:
All devices will only connect to the 5gext.
It might be wroth starting at the client end. Tell them to forget their connection to the extender and set up the link from scratch. Maybe they were looking for a MAC address for some other charactrist8c from the old setup.
Wifi is a two-way process that involves both transmitter and receiver.
I reset the nighthawk ex7000. I held the reset button till the front lights started flashing then let go. Set up the ex7000 as new extender without using wps but manually with the computer instead. After I did I still wasnt able to use the 2gext. Also im not the biggest tech wizard so im not quite sure what you mean when you say start at the client end. Tell who to forget the connection? Ill need help and walk me through the process.
