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Forum Discussion
PaulNieman
Apr 21, 2020Initiate
Device light off
Hello, I have "successfully" set up this extender in that three lights are on (power, wps and router) and green. However, the device light is off. I can see the new extender - 2Gext and -5Gext as av...
plemans
Apr 21, 2020Guru - Experienced User
what router are you connecting it to?
did you set it up via wps? If so, factory reset the extender and re-run the setup using the installation wizard and not wps. Wps is coded different between device makers and doesn't always setup properly.
- PaulNiemanApr 21, 2020Initiate
Thank you for your quick reply! I just did as you recommended (reset etc.) and the extender is working perfectly fine now. Problem solved... thank you very much.
- plemansApr 21, 2020Guru - Experienced User
Glad to hear it!
If you mark it as solved, it helps the next person with this issue.