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Forum Discussion
PaulNieman
Apr 21, 2020Initiate
Device light off
Hello, I have "successfully" set up this extender in that three lights are on (power, wps and router) and green. However, the device light is off. I can see the new extender - 2Gext and -5Gext as av...
plemans
Apr 21, 2020Guru - Experienced User
what router are you connecting it to?
did you set it up via wps? If so, factory reset the extender and re-run the setup using the installation wizard and not wps. Wps is coded different between device makers and doesn't always setup properly.
PaulNieman
Apr 21, 2020Initiate
Thank you for your quick reply! I just did as you recommended (reset etc.) and the extender is working perfectly fine now. Problem solved... thank you very much.
- plemansApr 21, 2020Guru - Experienced User
Glad to hear it!
If you mark it as solved, it helps the next person with this issue.