NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
tdnishio
Apr 27, 2021Aspirant
Device: Red light stays on N300 EX2700 even if plugged in next room
plemans
Apr 28, 2021Guru - Experienced User
Which red light? It has several led's.
What router is the EX2700 connected to?
Did you set it up using wps or using the installation assistant?
- tdnishioMay 05, 2021Aspirant
Red light stays on the Device.
Router is from my internet provider Consolidated Communications.
I believe it was installed using Netgear's installation protocol.
If you need more clarity than what I have provided, please let me know, what more specific you need.
- plemansMay 05, 2021Guru - Experienced User
tdnishio wrote:Red light stays on the Device. ----Which led? That's key.
Router is from my internet provider Consolidated Communications.---that told me nothing. What actual router is it?
I believe it was installed using Netgear's installation protocol.----which protocol? there's more than 1 way to install it which is why I asked.
If you need more clarity than what I have provided, please let me know, what more specific you need.----Yes I need more clarity. Actualy details helps. I'm not there to see whats going on or what you did so you need to be specific.
- tdnishioMay 05, 2021Aspirant
plemans wrote:
tdnishio wrote:Red light stays on the Device. ----Which led? That's key. Answer: The far top right LED, that is labelled Device.
Router is from my internet provider Consolidated Communications.---that told me nothing. What actual router is it? Answer: ZYXEL Model# VMG4927-B50A
I believe it was installed using Netgear's installation protocol.----which protocol? there's more than 1 way to install it which is why I asked. Answer: Netgear Installation Assistant
If you need more clarity than what I have provided, please let me know, what more specific you need.----Yes I need more clarity. Actualy details helps. I'm not there to see whats going on or what you did so you need to be specific.
plemans wrote:
tdnishio wrote:Red light stays on the Device. ----Which led? That's key.
Router is from my internet provider Consolidated Communications.---that told me nothing. What actual router is it?
I believe it was installed using Netgear's installation protocol.----which protocol? there's more than 1 way to install it which is why I asked.
If you need more clarity than what I have provided, please let me know, what more specific you need.----Yes I need more clarity. Actualy details helps. I'm not there to see whats going on or what you did so you need to be specific.
plemans wrote:
tdnishio wrote:Red light stays on the Device. ----Which led? That's key.
Router is from my internet provider Consolidated Communications.---that told me nothing. What actual router is it?
I believe it was installed using Netgear's installation protocol.----which protocol? there's more than 1 way to install it which is why I asked.
If you need more clarity than what I have provided, please let me know, what more specific you need.----Yes I need more clarity. Actualy details helps. I'm not there to see whats going on or what you did so you need to be specific.