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Forum Discussion
Devices not connecting to WN2000RPTv2
Hi there I have an issue with my wifi range extender. It was working fine up until 2 days ago. My builder has been unplugging the power from it during the day and when i get home i plug it back i...
Try hardwiring into the device with an ethernet cable. This should allow you to update firmware and to try manually setting it up while hard wired.
Make sure to update the firmware over the hardwired connection, reset it afterwards, and then do the installation of it.
Here's your support site with manuals, firmware, troubleshooting.
Hi Plemans thanks for your response. I have tried to connect using an ethernet cable. I plugged the cable into the extender and the other end into the laptop. When I did this I lost the ability to connect to the wifi on the laptop completely from both the main and the EXT connections. I get the message “Windows was unable to connect to …_EXT” when I try that one, and when I try the main wireless, it shows that it is connected but nothing loads. When I unplug the ethernet cable, I am all connected to the wifi again. I also tried plugging the ethernet cable from the extender to the main router but I still could not connect to the EXT, although the main wifi works fine.
I have downloaded the firmware but when I go to mywifiext, it just says “you are not connected to your extender’s WiFi network”.
When I try to connect to the EXT and then troubleshoot the problem, Window’s diagnosis of the issue is “problem with wireless adapter or access point”.
I am sure I must be missing something but I just can't work out what it is. Any ideas?
so try this.
1. Reset the extender back to factory. (hold reset for 7-10 seconds)
2. shut off wifi on your laptop (shouldn't be trying to use it if hardwired in)
3. Connect via ethernet to the extender.
4. connect to www.mywifiext.net
5. Default login is admin and password is password for the defaults.
6. Follow the manual installation instructions. Don't use wps
did this work? Where did it fail?
Firmware on extender?
- Ok so it makes sense to not be connecting with WiFi when the ext is connected via Ethernet, thanks. However when I follow the steps in mywifiext.net it still falls over at the point where I try to connect my wireless device. I can't even get to the part where I can update the firmware.
I wonder if my extender is kaput. Maybe it was damaged somehow by being unplugged every day...?Unplugging daily probably didn't help.
You could try reloading the firmware. Resetting the device only removes the settings. If the firmware was corrupted somehow, you need to reload it. If you are unable to get to that part of the gui while using the browser, you could try reloading it via tftp. Here's the instructions how to do it. Follow every step when doing so.
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
When you say "it fails when you're connecting your wirless devices" do you mean you can go through the full setup and get the extender conencted back to the router? So the extender should work via the hardwired connection?
What are all the led's doing when you get to that point? (color, blinking/solid, etc)