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Forum Discussion

witwitchery's avatar
witwitchery
Tutor
Dec 16, 2020

Devices unable to connect to EX7700 extender networks.

Purchased the EX7700 extender in late March and it's worked great up until last week, when my mobile devices began to get booted off the 5G network with the 'incorrect password' error. It was only mo...
SoCaliFox's avatar
SoCaliFox
Aspirant
Feb 03, 2021

I'm having issues after updating to this firmware upgrade as well.  How do I downgrade?

plemans's avatar
plemans
Guru - Experienced User
Feb 03, 2021

to downgrade, you simply go to the support site and download the firmware version you want. 

then follow the manual firmware update process from the manual but use the firmware you downloaded. 

  • SoCaliFox's avatar
    SoCaliFox
    Aspirant
    Feb 03, 2021
    Thank you!
  • witwitchery's avatar
    witwitchery
    Tutor
    Feb 28, 2021

    Thanks plemans! I've been putting off the downgrade for... no good reason at all, but have finally made the switch. Hopefully this will do the trick, as working has become increasingly difficult on the 2.4gHz network as my work computer slows down even more due to age.