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The_Duke's avatar
The_Duke
Aspirant
Dec 20, 2011

DGN2200 Just updated to Firmware to ver 36NA and wirless stopped working - Help

Saw that I was way out of date on the firmware version so I allowed the Netgear Router Manger (www.routerlogin.net) to update it.
The update looked like it completed without any problems but my two wireless laptops no longer will connect. They both show the router available to connect but fail the connection attempt. They were both connected right before I did the firmware update.

Hardwired computers were not affected, they still have access.

Anybody know what I need to do to resolve this problem?

Thank you in advance

6 Replies

  • The_Duke's avatar
    The_Duke
    Aspirant
    Dec 20, 2011
    Couple more details:
    This is a DGN2200V1
    Using WPA2-PSK (AES)

    Looking at uploading the original firmware version to try and fix - question, the firmware file that I downloaded had a file type of .chk but the instructions to upload refer to a .img file type
  • jmizoguchi's avatar
    jmizoguchi
    Virtuoso
    Dec 20, 2011
    don't worry about it . just login the router and upload the firmware. if for any reason it does not like it will error out
  • The_Duke's avatar
    The_Duke
    Aspirant
    Dec 20, 2011
    Uploaded the original firmware version (V1.0.0.20_4.0.20NA) and didn't change a thing. Wireless devices still see my access point but cannot connect to it.
    What else would an update have touched?
  • The_Duke's avatar
    The_Duke
    Aspirant
    Dec 20, 2011
    Just to end this story, it was my fault. I had messed around with the wireless access list option and had some how selected the option but hadn't added the laptops. I was adding a 3rd laptop for work that was asking me for an access key instead of the phrase that I was expecting. Wasted a night but I learned a few things.
  • jmizoguchi's avatar
    jmizoguchi
    Virtuoso
    Dec 20, 2011
    The_Duke wrote:
    Uploaded the original firmware version (V1.0.0.20_4.0.20NA) and didn't change a thing. Wireless devices still see my access point but cannot connect to it.
    What else would an update have touched?


    you must HARD RESE the router after the flashing firmware.
  • jmizoguchi's avatar
    jmizoguchi
    Virtuoso
    Dec 20, 2011
    The_Duke wrote:
    Just to end this story, it was my fault. I had messed around with the wireless access list option and had some how selected the option but hadn't added the laptops. I was adding a 3rd laptop for work that was asking me for an access key instead of the phrase that I was expecting. Wasted a night but I learned a few things.


    access key or passphrase sorta same. what make different is WEP will use HEX code and WPA/WPA2 uses passphrase. :)