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Forum Discussion
tvsteve007
Aug 28, 2023Follower
Difficulty reconnecting AX1800 EAX15 to replacement Frontier router
I had to replace a dying wifi router for my Frontier 1gigabit internet service. I have a Netgear AX1800 EAX15 wifi mesh extender that was setup on my old SSID. When I replaced my dying wifi router with the replacement "factor refurb" from Frontier, I chose to change my SSID from the factory assigned one on the router to something different than what I had on my initial router that I was replacing. I'm now not sure if my Netgear AX1800 EAX15 is going to recognize the new network name that I created. I pressed the button on the side that refreshes the WEP and all the lights on the extender are green, so I'm assuming it recognized the new SSID. But now I can't access the Netgear login page to manage the extender info.
Can someone please help? I feel like I'm probably missing a step or having a brain fart with not doing something.
Thanks in advance,
Steve
1 Reply
- plemansGuru - Experienced User
Factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk