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Forum Discussion

trialcritic's avatar
trialcritic
Guide
Jan 01, 2022

EAX connecting to laptop has no internet problem

I have an RAX200 router smart connecting to an EAX80 extender, both with the latest firmware. When I have my mac laptop connect to the extender in the beginning of the day, it says that laptop cannot...
olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Jan 19, 2022

 

 

Hi trialcritic,

 

We would like to do a follow-up on this one. Have you tried the wired connection? What are the LEDs on the extender?

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

 

Oliver

Community Team

olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Jan 22, 2022

Hi trialcritic,

 

We are really sorry again for the inconvenience this has caused you. Rest assured that your feedback will help us improve our product and services in the future. We hope we can still regain your trust.

 

Please do not hesitate to let me know if you need further assistance. 

 

Regards,

 

 

Oliver

Community Team