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Forum Discussion

Larrsz's avatar
Larrsz
Guide
Apr 09, 2023

EAX12 doesn't see and won't connect to my 5ghz network

I have AT&T Fiber with a BGW320-500 router/gateway. It broadcasts one SSID for both networks allowing for the best connection for each specific device. I have a couple of dead (or very poor) wifi spo...
plemans's avatar
plemans
Guru - Experienced User
Apr 09, 2023

What firmware is on the EAX?
Are you using any special characters in the ssid/password?

 

Larrsz's avatar
Larrsz
Guide
Apr 10, 2023

Firmware is 1.0.3.34

 

The SSID and password both use _ in them. I also have a couple of neighbors using the same AT&T device, with different SSIDs of course, and they also only show under the 2.4Ghz network as well. Nothing from them shows in the 5Ghz table either.