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Forum Discussion
EAX12 Extender and T-Mobile Home Internet Gateway?
I have a T-Mobile Home Internet gateway that sends out both 2.4GHz and 5GHz bands on one SSID. I setup my new EAX12 Extender yesterday with the help of a Netgear support technician. We could not get ...
That's not what I said...
Please be more specific. You questioned the distance, but the setup was done 5 feet from the ISP router, and I could not get the extender to recognize the 5GHz band then either.
I separated my 2.4 and 5GHz networks from my router using different SSIDs. My EAX12 extender cannot see my 5GHz network no matter which WPA version and which WPA Encryption mode I use. In fact it can only see a few of my neighbor's 5GHz networks with a different encryption. Netgear support and I both believe this extender is defective. I guess that's what I get when I buy a reconditioned unit. It's going back to Amazon. Thanks for all of your help here.
I bought an EAX20 today. Super simple to setup when the device works as it should. The EAX12 is heading back to Amazon.