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Forum Discussion
McDitchem
Dec 02, 2021Aspirant
EAX15 AX1800 and router RAX40
Was working fine for months, then this morning my extender (EAX15) stopped working, reset, did wps link with router RAX40 but extender refuses to link back up and give signal. Router works fine withou...
plemans
Dec 02, 2021Guru - Experienced User
have you tried factory resetting the extender and installing it using the installation assistant and NOT wps?
McDitchem
Dec 02, 2021Aspirant
I got the reset button on the side of it and it automatically reconnected itself, is there a way to do a hard factory reset and not just the button?
- plemansDec 02, 2021Guru - Experienced User
Push and hold the reset for 8-15 seconds while powered on. It should flash when held long enough. Then follow the guide for the installation assistant and not wps.
- McDitchemDec 02, 2021AspirantThought it was going to work, was going through first set up, router link light never went on and client link ?(third one) went from green to amber (kept switching) and then the internet completely killed itself again and all devices lost internet
- plemansDec 03, 2021Guru - Experienced User
all devices lost connection? Even those connected directly to the router?