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Forum Discussion
gmcelwain
Dec 23, 2020Aspirant
EAX15 Extender- Extending my 2.4GZ network but can't see the 5GZ network?
When settin up my Mesh extender it only recognized the 2.4GHz network and did not recognize the 5GHz network. Does this product only extend one network at a time?
plemans
Dec 23, 2020Guru - Experienced User
Nope, it does both.
Does your router have 5ghz? what router is it?
how did you set it up? using wps or the installation assistant?
Thanks
gmcelwain
Dec 23, 2020Aspirant
Yes my router supports 5GHZ
The model is RAX45-100NAS (AX4300)
I setup both my router and extender using the nighthawk app on my phone
- plemansDec 23, 2020Guru - Experienced User
Are you using smart connect on the router?
And onewifi on the extender?
- gmcelwainDec 23, 2020Aspirant
Smart Connect is turned off on the router
Not sure what you mean by "And onewifi on the extender? " I only can see the 2.4GHz on the extender.
- plemansDec 23, 2020Guru - Experienced User
gmcelwain wrote:Smart Connect is turned off on the router
Not sure what you mean by "And onewifi on the extender? " I only can see the 2.4GHz on the extender.
"can only see 2.4ghz" on the extender?
doing a wireless channel scan? how? during setup?
What does the status page of the extender show?
Onewifi is the eax15's mesh setup for extenders. It uses the same ssid as the router and uses a single ssid.