NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
whillwpg
Feb 01, 2022Aspirant
EAX15 kills wifi network
Connected using WPS to Telmex Arcadyan router mode n, speed tests 12mbs download. After 1 to 3 hours, speed drops to 0.25mbs download. Unplug and replug, network recovers back to 12mbs. Telmex suffer...
FURRYe38
Feb 01, 2022Guru - Experienced User
Netgear has set up a community forum specifically for the WiFi Extender products. Most of the people who watch that forum are more likely to have experience with WiFi Extender products. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/bd-p/home-wifi-range-extenders
Would be helpful to know what the EAX is connected too and distance between the EAX and what it's connected too.
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
whillwpg
Feb 01, 2022Aspirant
EAX15 has no wired ethernet connections. Wireless services Mac M1(2), iPhone(3), Samsung Smart TV, WDTV, MQX Pro Media Streamer.
- FURRYe38Feb 01, 2022Guru - Experienced User
And what is the EAX conneceted too as far as the main host wifi router? Brand and model#.
- whillwpgFeb 01, 2022Aspirant
Router is Arcadyan VRVG7006AW22. It has only 802.11n signal on 2.4. There are no nearby 2.4 signals and nothing on the same channel 1.
- FURRYe38Feb 01, 2022Guru - Experienced User
What is the distance between the host wifi router and the EAX?
Have you factory reset the EAX and set it up from scratch?
Is the FW on the EAX up to date?