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beek12's avatar
beek12
Tutor
Apr 05, 2022
Solved

EAX15v2 and DHCP Issues

Hello,   This discussion was going to be about my EAX15 having "No Internet" but I've since discovered that the issue is related to DHCP. I have a WAX610 operating in bridge mode and I've recently ...
  • beek12's avatar
    beek12
    Apr 18, 2022

    Hello to all of you that have been following this thread closely, I've done some snooping and figured out what the issue was. Using Wireshark, I figured out that the EAX15 was sending out DHCP DISCOVER requests and the server was returning DHCP OFFER but the EAX15 wasn't then sending a DHCP REQUEST. Turns out the WAX610 access point by default converts DCHP Offer packets from Broadcast to Unicast, the EAX15 wasn't receiving them and was therefore defaulting to the dodgy IP address. Not sure why but the advertised MAC address of the DISCOVER packet was slightly different than the one printed on the device, not sure if this is by design or not but I guess this is why it couldn't receive the Unicast packet. The fix was to disable "DHCP Offer Broadcast to Unicast" on the WAX610. Two Netgear devices, you'd assume "plug and play" wouldn't you? Guess not!