NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
EAX20 and new Router?
Hi, I have had an EAX20 for some time. I had to get a new router with a new network name. I cannot figure out how to connect it now? I tried the reset, and when I try to set up a new product i get...
If its still showing the old router name, you didn't get it reset.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk