NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
EAX20 (AX1800 extender) will not connect via wifi or ethernet
EAX20 extender worked as intended for three days or so. When it worked as extender my laptop showed four available networks 2 2.4ghz and 2 5ghz. (as an aside, All had the same name. None had "_ext...
Hi internot,
Good day!
Welcome to NETGEAR Community!
First of all, we do apologize for the inconvenience of not getting back to you immediately due to the back log in the system. Were you able to downgrade the firmware as what Bushmaster78FS advised? How was it? Do you still have internet access on the EAX20 even with the old firmware?
Additional information:
What is the brand and model of your main router?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team