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Forum Discussion

PylesTheBeaver's avatar
Aug 23, 2022
Solved

EAX20 will not see media servers.

I just got a replacement EAX20 because the original one would not allow devices to see media servers whether wirekessly or if cabled.
This one doess the exact same thing, none of my media servers will show up if you go through the EAX20. They do all show up if going through the main router though. Netgear support has been useless with the exception of sending me a replacement, which didn't solve anything.
  • plemans's avatar
    plemans
    Aug 24, 2022

    I was looking at your network configuration a bit. 

    Is your EAX20 hardwired in and running in access point mode? 

     

    Also, if you hardwire the eax20 into the arris (maybe you've got a long cable or can just temporarily move it closer) does it work? 

     

14 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Have you set your extender with a static ip address in the arris?