NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
klockk
Nov 06, 2022Aspirant
EAX80 - 2.4Ghz Radio Power non-existent
I have had an EAX80 for a while no, but it's been giving me issues for a while too. It seems to only be able to connect to my primary network on the 5Ghz band. The only time it will connect on the 2....
klockk
Nov 07, 2022Aspirant
Using WiFi Analyzer on my phone, looking at the specific MAC address for the 2.4Ghz bandnon the extender vs my primary router... And yes, I do have my SSIDs separate for 2.4 vs 5Ghz bands... always have, as my 2.4Ghz network is congested (one of the reasons for the extender) and I wanna force devices that can support 5Ghz to the 5Ghz band to free up the 2.4Ghz Band..
plemans
Nov 08, 2022Guru - Experienced User
Have you tried a factory reset and reinstall using the installation assistant?
What firmware are you on?
What router are you connecting it to?
Do you have screen snips of what you're seeing?